I met eTomÂ Trainers in December 2013. They were Trainers of several TM forum classes. Beyond being the trainers, They were really putting life, interactivity and interest in the classes, even the most “theoretical” ones. I really appreciated professionalism as well as friendship of eTom Trainers or Team Members, I would definitively be ready to work with eTom Team if an opportunity occurs.
Telecom, Billing, CRM & Business Process Management Expert.